The Clubhouse Privacy Policy Guide
The Clubhouse privacy guide explains how member account data may be handled. Australian players share personal details when they register, deposit, use PayID or crypto, claim bonuses, earn Club Points, upload KYC documents, contact support or request withdrawals.
Information The Clubhouse May Collect
The Clubhouse may collect registration details, contact information, account activity, payment records, KYC documents, game history, bonus activity, Club Points, tournament entries, support messages, device data and cookie information.
Name, date of birth, email, phone number and address.
Username, password data and account preferences.
Deposit, withdrawal, PayID-style and crypto payment records.
ID, proof of address and payment ownership documents.
Game history, bonus claims, Club Points and tournament activity.
Support chats, emails, tickets and account-manager messages.
Device, IP address, browser, cookies and site usage data.
Why Data Is Used
Data can be used to create accounts, verify eligibility, process deposits and withdrawals, apply bonuses, manage Club Points, run tournaments, provide support, prevent fraud, support responsible gambling tools and improve the site.
Payment and KYC information are especially important for withdrawals. The casino may need to confirm identity and payment ownership before releasing funds.
Cookies and Tracking
Cookies may keep players logged in, remember preferences, improve security, measure performance and support marketing. Blocking essential cookies can affect login, cashier access or gameplay.
Account Security
The Clubhouse can use reasonable security measures to protect account data, payment records and verification files. Players can also protect the account by using strong passwords, keeping login details private and contacting support if account activity looks unusual.
Player Requests
Players may be able to request access, correction, marketing preference changes or other privacy actions depending on the current policy and applicable rules. Use the official privacy or support contact route shown on the live site.
Privacy Summary
The Clubhouse privacy guide makes member data handling clear: account details, payments, KYC, Club Points, cookies and support records all belong in the trust layer of the site.